Cookies & Privacy Notice

This website (the website) and the "Glastonbudget app" (the app) are managed and run by "Stagematic Ltd" on behalf of Glastonbudget

Stagematic Ltd is committed to complying with the General Data Protection Regulation and the Data Protection Act 2018. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to allow you to get the most from us.

We have published this notice to help you understand:

• how and why Stagematic Ltd collects information from you;
• who we share your information with, why and on what basis; and
• what your rights are.

If we make changes to this notice we will notify you by updating it on our website. Stagematic Ltd and Glastonbudget will jointly be what is known as the ‘Data Controller’ of the personal data you provide to us, and we will sometimes refer to ourselves in this notice as “we” or “us”. By Data Controller, this means we determine the purposes and way in which any personal data are, or will be, processed.

All data collected by us will be shared with Glastonbudget, and their policies can be found online here: Glastonbudget Privacy Policy

Should you need to contact Stagematic Ltd, please write to:
Ben Robinson, Stagematic Ltd, 14 Millstone Lane, Leicester LE1 5JN or via any of the methods available on https://stagematic.app

This privacy notice was last updated on 8th February 2024.

What information we collect when you use one the Glastonbudget app and why

Periodically, when you access the app we will send a message to our servers. The primary reason for this message is to update the festival programme within the app with any changes that have been made, e.g. new or cancelled show. As part of the request we will also collect the following information (this is an exhaustive list):

• The app version
• Your device information (make, model, os version)
• A unique device id shared by the operating system
• Your network IP address
• Current date, and last updated programme database date
• Your approximate location (accurate to less than 100km), if you have enabled location services within the app
  • That is longitude and latitude to 2 decimal places

We do not collect any personal data, and none of the above information can be linked to you individually

We use this information for two purposes

• Analytics - to see how many users the app has and how we can best handle network traffic for programme updates
• Platform Security - to help prevent network hacks and attacks

What information we collect when you use this website and why

When you access pages on this website at http://glastonbudget.stagematic.app/ we will collect the following information (this is an exhaustive list):

• Information about your web browser (the UserAgent)
• The page you accessed
• Your network IP address
• The current date and time
• Also, using cookies (see below) we will record your session to link any journeys through the site

We do not collect any personal data, and none of the above information can be linked to you individually

We use this information for two purposes

• Analytics - to see how many users the app has and how we can best handle network traffic for programme updates
• Platform Security - to help prevent network hacks and attacks

How do we use your information?

Stagematic Ltd does not collect any personal information.

Who we share this information with and why

Stagematic Ltd will share this information with Glastonbudget for their marketing and analytics requirements, subject to their own privacy policy.

We have no requirement to share anything further, and will not do so.

How long we keep your information

As we only require your information to allow the smooth running of the app, data will be deleted shortly after the event is complete, with us only saving aggregated statistical data.

What are your rights?

You have the right to lodge a complaint with a data protection regulator in the UK. The contact details for the Information Commissioner’s Office (ICO), the data protection regulator in the UK, are available on the ICO website ico.org.uk where your personal information has or is being used in a way that you believe does not comply with data, however, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.

Cookie Notice

This notice is designed to help you understand what cookies are, how Stagematic Ltd uses them and the choices you have in regards to their use.

By continuing to use the website, you are agreeing to our use of cookies in the manner described in this notice.

What are cookies?

Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit the Site. This allows the Site to recognise you as a user either for the duration of your visit (using a 'session cookie') or for repeat visits (a 'persistent cookie'). They are not harmful and do not contain any information such as your home address, phone number or credit card details.

We currently only use one type of cookie, this is for analytics and performance.
In order to keep the Site and its services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use our Site. For example, we can see which parts of the Site are most popular, identify when errors occur, and test different versions of a page or feature to see which one works best.

If you would like more information on Cookies, including how to opt-out, please visit youronlinechoices.com

What do we use Cookies for?

• To recognise the device that you are using.
• To record the areas of the Site that you have visited and time spent browsing, as well as the tickets you purchased. Stagematic Ltd uses this information to help make the website more user friendly, develop our Site design and to continuously improve the quality of the service we provide.
• We also offer you the facility to share your experience on our Site through social media sites such as Facebook and Twitter. By using these features, you are consenting to allow cookies from these providers. More information about how these providers use cookies can be found at their websites.

Cookies are an essential part of how our Site works, as they remember certain information about a visitor. We use First Party cookies (these are placed there and used solely by Stagematic Ltd) and Third Party cookies (these are placed there by third parties we work with).

Are cookies safe?

Yes. The information stored in cookies is safe and anonymous to any external third party, and your account security is never compromised. You can find more information about cookies at allaboutcookies.org and youronlinechoices.com. For a video about cookies visit https://www.google.com/intl/en-GB/policies/technologies/cookies/

Can I turn off cookies?

Yes. At this time doing so for this website will not affect it's usability, however new features in the future may require the use of cookies.

To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive.

For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar. For further information on non-essential cookies used for targeting and banner advertising please see below.

Details of our Third Party Cookies

Stagematic Ltd has no third party cookies

Opting Out

To opt-out, you will need to disable cookies for this site in your browser, see above.

This Cookie Notice was last updated on 9th February 2024, and further changes will be communicated by updating this notice.

Contact

Should you need to contact us please write to:
Ben Robinson, Stagematic Ltd, 14 Millstone Lane, Leicester, LE1 5JN
or via our website https://stagematic.app